I have been harassed from agents with Liberty National Life Insurance since December 18 2020, over policies stay say are listed in there system as lasped. These policies they are referring to have actually been cancelled and surrenders funds returned to me. It took almost 2 months for Liberty National Life Insurance to cancel policies, which was supposed to be cancelled in October 2020. Since then theses agents have been calling and even texting me about lapsed funds due. Those funds even on January 1 2021 totaled $14.00 which could have been taken from the surrender funds, if they was so hard up to get money, I wanted have been the wiser because I never received my correct policy. It was a crazy 3 years with Liberty National Life because they never had my information right, but they finally got it right and I'm getting the worst agents. Besides my agent going MIA, the one today topped the cake with, "since you used to work in insurance you should know what lapsed accounts are". What? So as a policyholder I am suppose to go into there system and process my own cancellation because clearly the CSR that handled my case didn't. Truth is if I could have I would have. My problems started because they knew I was cancelling my policies and they are mad that they are losing a big $14.40 a month. Yes, I filed complaints with the Insurance Commissioner and with the parent company Globe Life, but nothing stops these disrespectful very unprofessional agents from calling me. Why are starting to send text on a business matter and I have spoken to them before in my life.