2 Sep, 2019 → by ClaimboUser241721
Given the runaround, regard my own money
1
Good Day I have just got off the phone with a consult. I contacted to reverse a 2 debit orders which took place on the 31st August 2019 which I don't know who these people are that debit me as I don't have any business with them. Afterwards the consultant tells me that the money will only reflect after 24 to 48hrs which totally confusing because other banks does it and its immediately and standard bank which is one of the major banks says it will take 24 to 48hrs. That is my money that was taken and money that needs to paid towards something. This guy is not going to wait another day or two for his money. This for me is totally unfair, last month it also happened where ther came a debit off my standard bank account and I got charged services and penalties which is another long story from standard bank. I feel like I want to move to a other bank as this is not prompt service. If you guys want me to take further steps I will gladly do it. I want my money, its not my fault that companies get account details and start debiting like they want, this is my hard earned money that the bank is wanting to play boss over. You people are quick to deduct but is laxie daisy when it comes to paying or refunding monies back to clients. Remember without us clients, your bank will not exist So I am wanting my money paid back into my account and I refuse to wait 2days for it, its another thing if I knew the company and did business with them but I DON'T KNOW THE COMPANY, I HAVE NEVER HEARD OF THEM AND I HAVE NEVER DID BUSINESS WITH THEM I expect and immediate response as this will not be taken lightly My details is [protected], I can be contacted on [protected]