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We painstakenly gather reciepts and info. per the supervisor with aon and send it in. On three seperate occassions, the data got mailed to a wrong address {PO box} because the PO Box number got changed and we were not notified of this litttle fact. Yes……it should get fowarded to the correct box, but that failed to...
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Year after year they or the AT&;;;;;;;;;;;;;;;;T Benefits Center absolutely SCREWS UP my Annual Enrollment in the AT&T sponsored health care and benefits plans. It’s hard to imagine screwing it up…
Update by user Sep 28, 2020 Company fixed the issue and I have been provided with product or service ordered. After I threatened legal recourse they paid the claim but this will not end. They have a record of inconsistency in processing claims. How do I explain to my doctor that the agency responsible for paying out...
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The dam website never says the same thing twice! I save plans, and the next day they are not saved! Poor System! Really lousy!Find another way! The people that answer the phones haven’t a clue as to what must be done! These people are all STUPID! (At least most of them!) You CAN’T FIX STUPID!!!!! User’s recommendation:...
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Moe Lebbin is a great customer representative for AON. She was so tentative in returning my telephone call and so helpful to take care of my needs beyond expectation. Thanks. User’s recommendation: Highly.