I have given the the run around trying to cancel, evn emails addresses for complants were fake, they have to be the worst company I have ever dealt with. This copy of the email I tried to send. I bought a 12.9 Apple IPad in 2018-12-22, at time of purchase I was convinced to try Geek squad, that was a mistake. I was told could cancel before 30 days were up and no charge, but after it would be a small charge. Never received any info at the time sale of terms or conditions, did receive an email on which the terms and conditions were in, but would not open. Late I tired I tried to cnacel my plan by email in February there was a a charge from Geek Squad, so I found out you have to call in by phone to cancel. I called and was told that there was a $180 dollar charge to cancel it, which was a very big surprize to me and I was angry especially after I was not allowed to talk to a supervisor or manger, I was told that it is not allowed for anyone to talk to them. I told him to cancel it. He never did And the payments continued. So between that time and today I checked on many things to see how I can try to get my money or stop it. Another thing I had serval friends use there phone to call and try talk to a supervisor or manger and none of the 4 were allowed to speak to supervisor or manger, until to day I did and all I got was an email address. Trying to contact Best Buy head office and I was told to contact store manger where I bought Ipad, tried many times and I got ran around press buttons on the phone then get cut off, never talked to anyone. Global Contract ID: Now I ask what are going to do about this?? The only thing they do good is rip you off.