Do you know what passing the buck means. Well these entities are the best. Or should I say the worst. My next step is an attorney. First off I was not told a thing about a warranty purchase. They just stuck it in my 6100 dollar payment. Ok so since I paid for it I tried using it when both my manual recliner love seat broke and my manual recliner sofa broke within 6 months of purchase. What a damned joke. The only resolution I will except is a complete replacement of both the couch and the love seat with electric