I forgot my Iphone in the flight from Townsville to Brinbaine and despite several calls and emails. nobody cares and I do not get any feedback. As soon as we left the airport I called and to report the forgotten iten and they told me to check again the next day as the airplane was not cleaned yet.. they day after in the airport spoke with several people from VA and nobody was able to help me... the phone is really important for me and I have been trying to get it back since July 17th (the day we landed in Brisbaine).. Please see below the email I sent as soon as left the airport.. please reply to andre.[protected]@uol.com.br or call + [protected]. Hi As explained by phone my daughter forgot her IPhone in the airplane. We just arrived in the flight VA 378 from Townsville and we will take the flight to Queenstown tomorrow 9:25am. Her name is Gabriela Plaster Kok and she was in the seat 18E. I do understand that usually the items are returned after 10am, however I will take the VA flight to New Zeland tomorrow morning and will not return to Australia. I do appreciate your help and woul be great to have it returned before our tomorrow morning flight. We are staying at the Pullman in the airport and will leave to the International Terminal at 7am Thanks and Regards André Kok