Greetings We have bought a round trip flight on Egypt air flight from Guanzhou - Cairo to Addis Ababa Jul 10, 2019, and Addis Ababa - Cairo to Guangzhou Aug 31, 2019 (with e_ ticket no: [protected] and [protected]). The segment from Addis Ababa - Cairo to Guangzhou was scheduled Aug 31, 2019, 4:10 AM, but when we arrived at the bole airport check-in, Egypt airline staff told us your ticket and name not visible on the system and you can ask Egypt Airline Addis Ababa branch and take the next day's flight. We had to wait more than two days in Addis Ababa to fix the mistake, because of this we spent two days spending money and escaped Guangzhou to Xian domestic flight, and the Egypt Airline Addis Ababa branch wasn't cover our cost, they told us the problem done by Egypt Airline Guangzhou branch staff and you can ask Egypt Airline or Egypt Airline Guangzhou branch about your cost. How can we get airline help? Traveler name: Abawa/ Ayalu Teshome and Assemahagn/ Shambel Ferede Thank you for your cooperation!