1 Jan, 2018 → by ClaimboUser981736
Fake goods? Poor delivery and customer service
*SOLVED
3
I purchased a sweater and a polo shirt from this site, both as Christmas gifts which following the delivery guidelines on the site of 7-10 days, I believed would be here in time for Christmas. When they weren't, we gave them the benefit of the doubt in that shipping was delayed due to such high volumes around the one of year. We emailed numerous times are we mistakingly did not create an account meaning we are unable to track the order. The reply was in very poor English - to the extent that it barely made sense and told us it had 'been shipped'. Ten days after this email, and 3 days after Christmas it still hadn't arrived so we asked for the delivery link. It had just been picked up that day. Not only were we lied to, we couldn't cancel our order and are anticipating fake goods. Very unhappy and would not recommend this site. Stupidly, we were drawn in by the cheaper prices thinking they were being sold at wholesale prices - do not be fooled as others too have mentioned. If it is too good to be true, it probably isn't.