More Contact Info

Toll-Free Number:

(800) 860-7727

Customer Service:

(260) 436-9100

Master Spas Emails:

[email protected]

Other Info

Other Info (opening hours):

Hours:

Monday – Thursday: 7:00am – 5:00pm

Friday: 8:00am – 12:00pm

Company Address

Master Spas, LLC

6927 Lincoln Parkway

Fort Wayne,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Master Spas , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Master Spas

14 Jul, 2021

Poor Quality – horrible customer service

Hi Ken. Firstly, thank you for providing your feedback. We do appreciate it and we’re sorry to hear that your swim spa isn’t what you had hoped it would be. You are correct about the drain. Due to the physical size of the swim spa, using a submersible sump pump is the…

Pools, Spas and Plumbing Supplies

14 Apr, 2021

9-months later and my Michael Phelps Swim Spa is still not working

Hi Brent. Thank you for reaching out; we appreciate the feedback. We're sorry to hear about your disappointment in SNAPP. The app has been discontinued and we no longer advertise it or promote it. We're also very sorry to hear that you've faced issues when…

Pools, Spas and Plumbing Supplies

16 Dec, 2020

Glad I drove 3 hours north to wet test this tub!

I’ll keep this short and sweet: I wet tested 3 tubs at my local Great Escape – 2 Sundance Optima and a Bullfrog A8. Never shopped for a hot tub before so I had no idea what I was looking for; I just knew what I wanted to feel. Found some great resources online about this company... Read more➤

Pools, Spas and Plumbing Supplies

14 Dec, 2020

Should have bought years ago!!

We love our TS 240 and use it every day. It has really helped ease my shoulder and back pain. It is so relaxing and when used before bedtime I have noticed I sleep much better. The size is perfect for two adults. I would highly recommend. – Sandy M

Pools, Spas and Plumbing Supplies

29 Nov, 2020

Bordering on fraud … defintly lies by company/salesman

Hi Kurt. We're sorry for the delay. We're glad you reached out to us. Unfortunately, we are feeling the same frustrations. The COVID-19 pandemic has created new challenges for the entire manufacturing industry. Mandatory shutdowns, supply shortages, and…

Pools, Spas and Plumbing Supplies