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1866 681 3115 (USA & Canada)
+44 808 234 0796 (United Kingdom) +43 800 297 507 (Austria) +32 80 078 309 (Belgium) +357 80 097 346 (Cyprus) +420 800 143 957 (Czech Republic) +45 80 887 649 (Denmark) +372 800 011 1609 (Estonia) +358 800 915 495 (Finland) +33 800 904 322 (France) +49 800 589 5041 (Germany) +30 800 129 011 (Greece) +36 680 019 770 (Hungary) +353 800 760 791 (Ireland) +39 800 789 475 (Italy) +81 663 381 3058 (Japan) +371 80 004 355 (Latvia) +370 880 031 465 (Lithuania) +352 80 026 985 (Luxembourg) +31 800 022 5374 (Netherlands) +47 80 017 266 (Norway) +48 800 121 4575 (Poland) +351 800 855 655 (Portugal) +421 800 002 187 (Slovakia) +386 80 081 112 (Slovenia) +34 900 961 880 (Spain) +46 20 792 277 (Sweden) +41 800 561 763 (Switzerland)
6301 Fitch Path
New Albany , Ohio
United States – 43054

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Complaints & Reviews — Abercrombie & Fitch Stores

11 Aug, 2021

Skirt for vacation

Order number [protected]. I bought an expensive outfit to take away with me. I purchased on 8/7/21. One piece was not in stock. Clerk check and item was available elsewhere and so I paid to have expedited for my trip. Now, the tracking number says it won’t be delivered until the day after i’ve left from my... Read more➤

Clothing, Shoes and Acc

11 Jul, 2021

Unauthorised payment from credit card

See email that was sent to customers service below: I am a resident in the UAE and have used your website on numerous occasions. I placed an order on Friday 2nd July for 1, 963 AED (as shown in the screenshots below) and unfortunately have been charged 1, 963 USD which is a difference of 1, 428... Read more➤

Clothing, Shoes and Acc

14 Dec, 2019

online order/delivery help

The Get it by Christmas option would not work so would only apply free shipping by 12/27, after Christmas. So chose pick up option for Mon 12/23 so took it even though is a pain. And then on completion of order it says it will be ready by 12/24 for pick up. And now there is no... Read more➤

Clothing, Shoes and Acc

2 Sep, 2019

pink hoodie

I just bought this pink hoodie on 31st August 2019 from New York store. It’s been a single day and now this hoodie is shredding it’s woollen dust all over on my floor. I mean i spent 60$ for this ??. I didn’t knew that the products of Abercrombie & Fitch are like this. Like literally just... Read more➤

Clothing, Shoes and Acc

9 Aug, 2019

disgusting customer service!!!

Disgusting customer service!!! I placed my first online order and sure as hell the last one with this company. Their courier company (Landmark) SUCKSSS! They didn’t show up to my door to deliver the package, nor even made an attempt to deliver and left no notes to pick up from their location. I called company four times... Read more➤

Clothing, Shoes and Acc