Faculty couch and horrible customer service

/ 6 reviews

17 Sep, 2021 → by ClaimboUser409359

I bought my couch from Rochester in lephalale the couch is faulty. I reported this to them and was told a complaint was logged it's been well over a month and I'm being given the runaround woth no definate answers as to what must happen with the couch, I do not want anything to do with this company any further it was a waste of my money. I would love for them to take the couch back.

Furniture and Inventory

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Rochester Furniture - Other Reviews

》 Latent defect

》 Repairs department

》 Full Leather Couch

》 Faculty couch and horrible customer service

》 False Advertising and No refund

》 Failure to return couches that broke

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