I'm disappointed that I cannot transfer funds from overseas without a hard copy of the authorisation! One other Singapore bank has allowed scanned documents but UOB will not. I can't travel to Singapore because of the Pandemic and it is extremely inconvenient to post documents as courier services are slow during this time. Could UOB consider entering the 21st century? The staff have been polite but their hands are tied by higher management. Wake up, UOB.