Order# FL26527723I Megan Young Phone number:[protected] Ordered a server hutch for delivery with a 10-3 delivery window.. I had an ETA of right before 10am and kept watching the live status updates tracker.. I receive a text that my delivery is 21 minutes out.. I had already left from work because I only live 10 minutes from work. But, right when I get this 21 minute text I also get a call from the driver stating that he is already there.. so I let them know I am 10 minutes out and will let them know when I'm there.. I also then get a call from another number asking if I am home.. I again state that I am 10 minutes out and will be there soon because I did not expect them that early and the response both times is ‘Okay'!.. well I get there and try to call them to let them know I am home and even walk to the front gate to see if they are there.. nothing.. the numbers that I was called from all go to an automated service that puts me on hold for an hour to talk to anyone... never did I receive a call from the delivery driver stating they were leaving and when they would return(or if they would return).. I understand if they couldn't wait but they could have let me know they were leaving and when I might expect them back(or if I would expect them back) I wait for 3 hours because my delivery time frame is 10-3.. Stupid me thinking they might just move me down the list.. once I finally reach customer service they let me know I am no longer on the list and that the driver will contact me to let me know IF he can deliver to me.. this customer service has been the absolute worst experience I have ever experienced..