I always purchase from Massimo Dutty all over your stores. This time specifically I visited Santo Domingo, Dominican Republic and purchase a pair of shoes. I do not live inSanto Domingo, I was on a business trip. The shoes were damaged, so I returned and got a credit, but left the country. I reside in Puerto Rico. I returned to Santo Domingo at the beginning of this month and the credit was unacceptable because the date of the credit was 2/1/18, I will try to to include it with this complaint. The reason is, I don't live there and was unable to purchase anything before. The credit is for around $124.00 more or less. I am writing to you so you can make this exception and extend the credit for at least a couple of months, since I was assigned this territory in my business trips again. Credit #[protected] - $6, 290.00 Massimo Dutty - Blue Mall Sto. Domingo Store 926 - Transaction 206899 2/1/18 Hoping to hear from you. Thank you - Luz Oronoz