To: Bank of America Corporation I dealt with a scam artist broker in Boca Raton whom I contacted by way of 866 area code. They lied to me and told me they were a local moving company in San Diego. They asked to charge $50 on my credit card, "To check if it was active". I made an appointment moving date and gave precise inventory. I packed all 35 boxes myself. They showed up on moving day but stated, "We can't fit your things in our truck". It was not American Standard Moving & Storage but a black old smaller sized truck. They abandoned me on moving day and I called American Standard Moving and Storage to try to prevent them from leaving. This is when I found out they were not in my town or state. I am an R.N. who had an assigned governmental job 350 miles north and I was panicked that they left me. I was shocked that they charged my card without authorization for cancellation fees. I DID NOT CANCEL WITH THEM, THEY ABANDONED ME. I never agreed, received or signed anything. THIS IS FRAUD. Bank of America insisted this was a billing dispute. I forewarned Bank of America about this company within 2 weeks of my card being charged to not pay them. I had exceptional payment history on this Mastercard for three years, paying early and in full. My FICO score was ruined when you reported to Experian. I called you over 60 times. I have satisfied what I owe you. I do not owe you anymore money. I want this removed from my credit reports and gain my FICO score back. Roberta Bell, R.N.