There are many four letter words that should be there but care and compassion should not be associated with this company! Nursing staff would repeatedly say or make derogatory comments in the presence of the patient under their care. Required supplies ordered through the company would be weeks late although supposedly ordered in plenty of time to avoid running out. Needless to say we ran out on many, many occasions. The care plan would be updated or drastically changed without discussion with the family. If we called to discuss always got a voice mail and return call if returned would be days later. Poorly managed and unqualified nursing and occupational therapy staff! The only positive aspect of this company was the physical therapist we were assigned. She provided excellent care and service!