I ordered Sensa in February 2012 at intro rate. I cancelled future shipments and was billed two more times which was a debit transaction. Thought it was over, but a new xsix month period is here and I find they debited another 56.60 and have shipped more of their useless tasteless salt that does not work. Called CS August 15, 2012 and they said they will cancel my membership or whatever this is and return my money after I get the product which will be 8 more days and pay to have it shipped back. So in about 30 days, I may get my money back. In the meantime 2 checks have bounced because of the debit they took. Supervisor was supposed to call me back after they got off another call. Yeh right. I never got a call. These are unethical business practices and this has to be stopped. I think there are consumer laws that prohibit this type of practice. You can't even find a phone number on the website without googling "phone number to complain about Sensa ". Ridiculous and bad business.