More Contact Info

Toll-Free Number:

(800) 523-3987

Customer Service:

Financing partner

(844) 992-7323

(419) 446-2711

Other Info

Other Info (opening hours):

Monday-Friday: 9 a.m. to 5:30 p.m. ET (closed 12-1 p.m.)

Company Address

Sauder Woodworking Co.

502 Middle St

Archbold,

United States

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Complaints & Reviews — Sauder Furniture

2 Jul, 2021

Poor service snd bad product

One piece was broken and you cannot reach a person to talk to. The recording always states they are in a meeting. In my opinion the company policy is make the sale screw the customer .

Furniture and Decor

9 Apr, 2021

Helpful tip

I just completed building my craft table, model 421420. It was fairly easy following the step by step instructions. However, on page 6 of the instructions it says to place the L brackets on part A. When it came time to mount the table top had the L brackets been mounted on the back of the table... Read more➤

Furniture and Decor

27 Mar, 2021

Stickers cannot be removed with out damaging product

We purchased 2 6 cube organizers. The that were stuck to one of the pieces of both were beyond horrible. We used. Goo gone, tried moistening the area and they would not budge While removing them them wood became scratched. As the labels came off the pieces stuck all over everything. Including my clothes. I am irate.... Read more➤

Furniture and Decor

6 Mar, 2021

Cannot get a live person at any of the listed phone numbers. when I enter the lot number, it says it is invalid. A part was missing when I ordered the item and all I need is to have a replaced and

have it sent to me so I can finish assembly. The item is the 5-shelf bookcase. I’m missing the top shelf (H). It was not included in the shipment. I ordered through Amazon. Florence Heinze 760/445-****. e-mail florenceheinze@***.com

Furniture and Decor

1 Feb, 2021

I purchased a sauder 9 cube storage unit and it came with NO DIRECTIONS !!!!!

I couldnt believe the sauder furniture co. would sell a product with no directions for assembly. I attempted to put it together and ran into so many problems. Holes didnt line up and because of that the cheap particle board started to crack. I was so disappointed and frustrated! I noticed this product was made in Malaysia... Read more➤

Furniture and Decor