When filling the pool, I noticed one hole, then three more. Contacted customer service and was first told I had to patch all the holes. I went round and round trying to get a manager. I explained I was not patching 4 holes on a brand-new pool. I was finally told I could get a new liner. Then I was contacted, after almost 2 months, to cut *** in the liner and take a pic. I did. Now they say it doesn't look like I cut *** Today was the last day to return to the store, so I did. Will not buy from this business User's recommendation: Do not buy!! Company will not honor warranty.