1 Jan, 2018 → by ClaimboUser230490
billing for a service I already pay Brighthouse for and I do not use. double payment for just internet access only.

2

Since November my PC Crashed and I had to reinstall all my programs. I use brighthouse as my internet provider only and only for internet access. I pay bright house $45 monthly for the past 3 years with no problem. until my pc crashed. I explain to bill me later I am not suppose to be getting this bill since November 2007 and still have not gotten it resolved. They are still billing for service I do not use. I told them I contacting brighthouse and Earthlink and reporting it but still not getting any result. I refuse to pay for a service I do not use or need and informed them to fix it. Til this day they are still be billing me and I am spoke to the supervisor for bill me later, I spoke to brighthouse and earthlink. Earthlink was suppose to inform bill me later and I am still getting billed. I will be filling a report with the BBB. They are messing up my credit. if you see anything that said Bill be later, stay away. they are quick to bill you and destroy your credit and not fix a mistake.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of EarthLink / Windstream Services you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.