I just like many customers, went for the "Free" sample but decided to purchase additional bottles in the event that it did work. That was a month ago....To date, I have not received the initial order and on top of that, I was charged for supplemental orders that I have not received. Needless to say, I called the customer care only to be offered a further discount on future orders....I wrote the company and awaiting feedback on my initial order and the supplemental order that I was charged for. I requested to cancel any and all future charges to my account. Why do these people steal from hard working citizens willing to give their products a try! ***