Bad business practice. Up sales and bad wait times

/ 35 reviews

10 Jul, 2021 → by ClaimboUser493027

Called to cancel service. Put on hold for 30 minutes. They tried to up sale me even after I told them that I did not need the service and was moving. Put me on hold again. Took 2 days to get a "DocuSign" to cancel the service that I was NOT under contract with them. I would not suggest BRINKS for ANY service.

Security Services

Helpfull? 0 votes

Post your comment:

Brinks Home Security - Other Reviews

》 Impossible to get service

》 I have hard wired sensors. been customer since 2014. I agreed to renew for 3 years, however, was never told about the new sensors which is expensive to replace.

》 Lying and making promises they haven’t quite lived up to their promises.

》 Alarm keep going off when door open ,system is disarm

》 Won t let me canceal contract

》 Brinks can no longer take care of old customers

》 Disabled box

》 Every since I sign up for their security, i requested cameras and paid for them in July of 2019. I have not received them yet. They have cancel technician and on three occasion the technician didn’t n

》 Trying to charge us for a upgrade to the panel system they needed 900.00

》 Brinks Home Security: Deceitful Practices

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Brinks Home Security you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

14 Jul, 2021

"Attempting a return"

⤷⠀JJsHouse ⠀

68⠀reviews

5 Aug, 2021

"*** Poor customer service and lack of communication"

⤷⠀Invitation Homes ⠀

23⠀reviews

18 Feb, 2021

"Continue to try and force me to buy their books!"

⤷⠀Birds And Blooms ⠀

30⠀reviews

16 May, 2021

"Lost money with green dot card"

⤷⠀Green Dot ⠀

28⠀reviews

21 Jun, 2021

"No paper 2 times in 8 days"

⤷⠀The Washington Post ⠀

39⠀reviews

18 Mar, 2021

"Paint on my clothes from your store"

⤷⠀Converse ⠀

20⠀reviews