26 May, 2019 → by ClaimboUser389573
A royal rip-off!!! Do NOT use this company.

1

I purchased 3 tickets on this website for a total cost of $260, only to find (out after the purchase) that the tickets at the venue costs only $33 each, which would've totaled $99 (had I bought them at the venue). BUYERS BEWARE!!! : 1) Tickets you buy at secureboxoffice.com may end up costing almost 3 times the price of the tickets at the actual venue. 2) Their no-refund policy is NOT clearly stated on the home page or the final transaction page of their website. Instead, their No-Refund policy is BURIED deep in their "Sales terms and Privacy Policy" which is accessed by clicking on an intentionally grayed-out hyperlink at the bottom of the page. 3) Their manager (who offered what amounts to a $60 store credit) was more than prepared to, and quickly blamed me for my predicament, telling me that I did not read the fine print. DECEPTIVE!!! 4) Tickets are NON-REFUNDABLE. 3) DO NOT DO BUSINESS WITH secureboxoffice.com 4) DO NOT DO BUSINESS WITH secureboxoffice.com 5) DO NOT DO BUSINESS WITH secureboxoffice.com
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Secureboxoffice you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.