2 Sep, 2021 → by ClaimboUser408665
88 Inch TV console poor assembly
3
Ordered online. Order # [protected] Item SKU # [protected] Oak W 88 Console Price 799.99 Charged to my Rooms to Go Card Acct ending in 1813 Delivered Aug. 24, 2021 Highly visible assembly flaws ! Picked up and another one delivered Aug. 28th. It was also poorly assembled at the bottom, both doors were not installed right, the drawer off center, looks like three different color runs were used. Customer service Supervisor in Florida office offered me a 120 dollar discount! This is an insult. I have been looking at other poroducts online, I can easily find somehting under 500 to replace this junk. But I would keep it for a discount of 400.00. They are planing to pick it up on September 9th and I hope they refund the full price, taxes and fees to my account. I am appalled by the cold, impersonal behavior of the rep in Florida. It seems this is my fault for not accepting a flawed, ugly piece instead of the advertised one I purchased because of the verbage, and the photo online!