1 Jan, 2018 → by ClaimboUser342042
$200 Rebate

4

I signed up for the comcast double play through Digital Landing. I made 5 or more calls to receive the $200 promised Amazon gift card and to date no card. During this process each customer service rep would advise me that I had to wait a certain period of time and then call back. Of course, I would call back and get another rep that would give me another time. This went back and forth until I finally get someone on the phone to say they would help and transfer me to a different processing area. I was then told my time was out for getting the promised card, this was followed up with an email that I would not receive my card because no one bothered to tell me they never received the information in the mail. This is a crappy way of doing business and I feel that their reps should take the time to look at all the information on file before making customers go through the notions and waste time. Please do not sign up with this company, YOU ARE TAKING A BIG RISK. Lots of promises, delays and still not card.
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