10 Sep, 2008 → by ClaimboUser486662
Chartered bus service that provided unsat service
Dan Diepert Motor Coach service, Arlington, Tx. was rented by our youth basketball team to travel to Wichita, Ks. for national tournament. During our travel the air condition failed and temps reached over 100 degrees outside which made it even hotter inside the coach. Bus was at capacity with 56 passengers that included parents and team members that had to endure this intense trip for 3 days and upon return and after contacting the company that refused to accept responsibility of providing unsatisfactory service and offering some type of compensation. We paid for a "Caddilac Coach" but received Volkswagen Trolley