I usually don't go to eyeland but because my daughter need glasses for school and I couldn't get in to my local place. I decided to give this place a chance. I two had an exam and bought a pair of glasses on April 28 and received them in May. Usually when I buy glasses it comes with any where from a 90 day to a 6 months warranty. I assume eyeland was the same, my mistake, anyway I only wear these glasses when I'm on the computer and when not in use they are in the case. Here we are in September and the lens came off. I took them back to the store and basically was told all they can do was sell me a new pair. Are you kidding me? Why in the world would I buy another pair of glasses. Not only that but I'm sure they would try to sell me a warranty. Customer service here is awful. The sales rep could careless and it showed. I will never purchase from this store again. Since I'm in the medical field and this town is small I promise to let patient in our offices and the other Doctor offices we deal with the type of service I received here. I may not get my glass fix but I will make sure as many people as I can know the type of service they will receive here.