Stopped to to have this done. Have always had a woman who took my glasses and said lets see what we can do. Today I had a man who looked at my glasses as though they were foreign objects. Well I don’t know I could put on new pads. Don’t tell me just fix them. He seemed...
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The people who work here are known to be rude. Several years ago I called ahead to schedule an appointment and asked what I needed to bring as far as insurance information. I brought exactly what they asked for and then they acted annoyed at having to look something up on the computer. Then I had to...
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A woman at Potssvile, PA Eyeland, Lisa Marie, was rude but mostly just arrogant. She ignored us when we asked her to please call our insurance regarding a “Prior approval form” because it wasn’t “her job”. Our insurance told us they needed them to call, not us. I told her this but her demeanor was cold. Told...
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They had a little huddle off to the side then said I didn’t pay for extra coverage when I know I did because of how I am with glasses. Just happened today 7/25/18. They refused to replace broken frames
Paid over 1,100 for two pair of glasses and was told I didn’t pay for protection and I know for a fact I did. These people pick who they are gonna help and who they won’t. A
