Booked but not confirmed — Reservation Counter

/ 130 reviews

26 Sep, 2018 → by ClaimboUser391483

Booked but not confirmed

This company confirmed my reservation, sent me an email with a confirmation number, charged my Visa card, THEN called me back to tell me there are no rooms available. The FIRST thing a reservation company should be able to do is to know/confirm if the room is available BEFORE spending 30 minutes on the phone with a customer collecting all their information only to dissappoint them after all is said and done. This is just unacceptable! I will NEVER use this reservation company again. Marriott company should remove their hotels from this site! This company confirmed my reservation, sent me an email with a confirmation number, charged my Visa card, THEN called me back to tell me there are no rooms available. The FIRST thing a reservation company should be able to do is to know/confirm if the room is available BEFORE spending 30 minutes on the phone with a customer collecting all their information only to dissappoint them after all is said and done. This is just unacceptable! I will NEVER use this reservation company again. Marriott company should remove their hotels from this site!

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Reservation Counter - Other Reviews

》 They refused to abide by their own policy

》 Don’t bother unless you have money you want to throw away

》 Unetical Company-DO NOT USE THEM

》 tried to book a room and they were going to charge me $40.00 in taxes and extras and not sure if they canceled my reservation.

》 AWFUL SCAM SCAM SCAM

》 Did not book but got confirmation

》 Did not receive free 4th night as listed on Hotel website

》 Never book through them again

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