Bought in dec 2019, never worked due to design space faults constantly. Emailed cricut numerous times never had any answer,. Hobbycraft say they will accept the return due to... not fit for purpose... with full refund. However l am unsure as to return or not, all we want is a design programme that works. Now can cricut confirm they will issue a new design feature, ythat will work, as l am sure many other users would like to keep machine if designer programme worked as it should. To ask to pay for a programme that has as many faults as design space cricut should be ashamed. Someone needs to answer me ASAP please.