I am so unhappy with zone fitness, as they now have put me further into debt. I opened a contract in Nov/Dec 2020 for myself and my son at the Capricorn Square branch in Muizenberg Cape Town.. I ran into unforeseen financial difficulties and was in arrears for a few months. I was informed this month that...
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One of their agents signed my husband up as a member but wrote his name with my ID number. Him as banking account holder with my banking account details How did this pass through whoever captures these deals. Clearly you will see when you enter my ID number it says Female. Please I want to take this...
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Hi there, I trust you all are well. I have a dispute on a matter that should have been resolved years ago when I left the City of Joburg. After attending the Zone Fitness Gym at Southdale Mall, Joburg while I was on a 12-month internship just up the road at a shopfitting company in Robertsham, I...
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I don’t know how many times do we have to complain about the bad experience in that branch. It is clearly showing that Zonefitness doesn’t care about us and the only thing they worry about is if u skip a payment. Simple clear that as long as we are black we will die suffering. The pain of...
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I have joined the gym because they were running a special for student and then the pandemic happened. I explained my situation that I would not be able to pay for gym fees because I am still unemployed and a student. They kept calling and increasing the cancellation fees, keep in mind that the gym was not...
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Ignoring Customers
Customer service is not at a terrible level, but at its worst. The customer is not notified when the product will be delivered and whether it is available at all. When calling the office, they are promised to call back, but there is absolute silence on their part. In any case, this is my first negative experience with online stores, so I will avoid this company in the future.
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