Three years ago i complained about Zips Car Wash on Walnut St, Rogers Ar 72756 not having a working tire shine . This has never been been corrected although its part of what i pay monthly for. The wash is poorly managed, always seems to have problems and for the past month only one of the multiple...
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Hi. I recently purchased a monthly membership and use your location in Glenpool, Ok. The drying blowers do not dry either the hood or windshield of my auto. It is an Explorer and I don’t have the problem at your other other locations, but the Glenpool location is the most convenient. Could you have someone take a...
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My name is Laura Wunsch, and I saw that I am being charged for your services (May 10, June 8, and July 10, 2021) that I did not ask nor sign up for. I did not allow this and want this to stop. Please may they stop charging me and please may I be refunded. I feel...
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Went to get a car wash about a month ago. They had a guy standing at the money machine who let me know for $ 15 I could get as many washes as I could for a month. I gave him my card, and then right before entering the car wash I notice a ” little” information...
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We feel we were totally scammed into joining the “wash club”. The staff were standing out by the entrances to the wash with clipboards, and they acted as if the terminals were not working (as if they were there to manually take credit card payments). They were doing this for every customer coming through the wash that...
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Service
This time not about the usual quality of service (internet), but about service and customer service. A couple of days ago (04. 07. 2016) I applied for the Internet. I chose the standard offer, a kind guy called - he told me all about and around who and how; we agreed on the time when the master would arrive. After that, the master also arrived +/- on time. But today I removed the offer from the mailbox, where Optus offers both TV and Internet at a lower price than I will now have to pay only for the Internet. Really, first of all, this guy who called to agree on everything could not tell that there is such an offer (because there is no such thing on their website), and then the master could not say a word about it? Is this company really so desperate for profit that it is not interested in customer satisfaction and good feedback? We are already starting cooperation with Optus. Then you have to start thinking about what to expect next (+ still reading complaints about Optus here as well) ?
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