Treatment of customers
AuMobile we had a small debt of 63 dollars per kopeck. At the beginning of the month, 30 dollars were paid, the end of the month did not allow to pay the remaining part, because the husband's salary was lower than expected. AuMobile wrote that terminated the contract with us and let us pay 366. 42 immediately. About what? They terminate the contract with us and we have to pay that amount-don't understand what? Because the phone was disconnected from both outgoing and incoming calls, but I continued to pay 30 dollars a month. I also paid for the passport phone for the last time in December. Then came back from creditinform to know how to pay our fee to them. When I wrote AuMobile to put me on a payment schedule for a year-they ripped it off and said that the transfer had to be done with creditinform it is now up and running! Cuciska answer! You can think that everyone earns 1000 dollars and you can return it 366 dollars immediately without any problems! Communication is expensive and the attitude is indifferent to customers! I am very angry with them. The debt was due to long material difficulties, but I paid as much as I could!
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