I canceled my hotel room more than 3 weeks ago. I still havent recieved a refund. I called the help line, after being on hold for several minutes finally every time someone answered my call it was disconnected and hung up.
Update by user Aug 15, 2021 My problem isn’t resolved. They refuse to refund my money. I have called several times but they refuse to speak with me. I wrote the Attorney General but didn’t get a answer from them. I talked to corporate about the refund but they couldn’t help me. I guess nothing can be...
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This does not say anything about the gifts I will receive for my time or how to schedule my travel dates User’s recommendation: Include full details of what was promised on the phone and how to book.
I was transferred and was put on hold for 20 min or so each transfer. Finally got to the complaint dept when all other employees could do anything to help and that dept told me literally that I should have just hung up after the first two transfers and said she would not file a complaint for...
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I’m locked out of my account and it’s really starting to *** me off because now that means I’m not getting my points and I don’t understand why I’m locked out of my account is asking me a test question I know the answer to it but it keeps telling me iv also been on hold for...
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