We’ve had our new door on order since Feb. We started calling in mid May to see where the door was. Finally, my husband called and he was told the door was in but that they were having issues getting people to work due to covid. On May 24th, we received an email stating our install was...
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Based on a current widely advertised promotion, I completed an online request for an estimate. Within 5 mins of completing the form (names, addresses, phone numbers) I received 4 calls from various window companies basically demanding to come out and give us an estimate. Now, 15 hours later, I have received more than 8 calls. Their website...
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Window Concepts of MN has cut a literal corner out of my house. I’ve contracted for them to come do the front facade of my house, which is wood and had sustained woodpecker damage, back in Aug 2017. My contract stipulated a timeline of 8 to 12 weeks. After I paid my $2500 down payment, they disappeared...
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Replaced all our windows in our home 3 years ago. The windows have been leaking air and freezing each winter. They came out about 6 different times, they would try this then try that, nothing worked. We had a manufacturer rep come out, he said the ice is excessive and this should not be happening. He received...
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I purchased a front door and storm door in May 2016: * 6 repair appointments * used 5 vacation days from work (because the home owner needs to be present) * 32 phone calls * 28 times I asked “What are my options?” * paid $4144.00 for this premium product and premium service * sales rep that...
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