I purchased two jackets with two separate orders as gifts. We returned both jackets with original order forms in one return box. I received email confirming one jacket received by customer service, and full credit for that jacket. No mention of the second returned…
I order a jacket on December 16 and was to have received it in 5-7 days. There was no shipping carrier nor a tracking number. I have tried numerous times to call, but call will not go through. Store where I ordered the jacket has a phone number that has been disconnected. I am still trying to...
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The staff of that particular store especially those who claim to be managers. Needs complete education about Customer Service and the discounts they offer to the client A bad attitude destroys the image of the company
Phone disconnected problem did not result yet
It is very sad to share my experience on this thanks giving day at wilson leather at castle rock at colrado.I was there to buy a puf jacket . I took of my jacket ,which wore at that time(mine was CK leather jacket),to try my size for puf jacket. In five min ,somebody took my jacket. I...
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Poor service, misleading information
I received a better internet connection offer and so I called the Telstra operator to terminate the existing contract. During the conversation, the operator checked whether I had no debt for the current period and the contract is terminated on the same day. We said goodbye and thought everything was fine. It was a big surprise to me to receive an email from Telstra with a bill for last month even though I was sure the contract was terminated. I called Telstra again to find out why the bill had been issued, although the contract had to be terminated. The operator explained that I had been sent an SMS asking me to come to the Telstra customer center or call the operator again to terminate the contract. I didn't notice this sms. The operator was adamant and saidthat the drawn up invoice must be repaid and it is not possible to cancel this invoice, but this time the contract has been terminated. My argument that I had not used the service in the previous month also did not help. I don't think I should pay the last bill because the operator had promised to terminate the contract, but a mysterious sms was sent a week later.
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