Attitude
26.04.2020. Talsu AO 17.20 at NORDEKA voyage Buffalo-Riga-via-Talsi I would like to tell you what is the attitude of Edgars Kramienis, the bus driver of your company, towards the passengers. Finally, I decided to write and say it out loud. This is repeated on each trip, as long as it expels the passengers from the bus because they have not been able to buy bus tickets. Specifically, I was driving on the current route Talsi AO - Strazde 17.20, I finished work at 17.00, I will arrive at the bus station 17.17-17.18 I can't get there sooner. Ticket tickets stop issuing 7 minutes before the departure of the bus. E.Kramie†ė is expressing uncomfortable replicas, closing the door faster because no tickets have been purchased; threatensthat next time will leave on foot. In addition, the big bus has about 10-12 passengers, of course the company's profit / albeit small /. My question is, “Is this perhaps the attitude of a worker / driver in the service sector? In contrast to the period, it was in the autumn bus driver E Kramii expelled two young people from the bus who wanted to get to the Kandava turn / technical school / to go to buy a ticket., at the same time the document with the printout of the purchase of tickets had already been withdrawn from the AO treasury; without remorse closed the door and left. I myself was fortunate to buy my own ticket. To the question: that they will not get a ticket at the box office, the driver did not want to hear it at all, and so the young people / maybe left. Waiting for the next bus 21.15 to get to the Kandava turn / Please evaluate the action and attitude of your employee E.Kramienis. I hope that ONE DROP OF tar will not damage the reputation of NORDEKA in the future. There are many good and courteous drivers in your company. We know how to evaluate them and recommend it to the company as well. Thrush inhabitant
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