I am absolutely disgusted at the customer service at Wet Seal. I have been shopping at the store for up to 12 years but only did so once in a blue moon because I always found the quality of their clothes to be complete *** however certain times are acceptable (socks, hair accessories and even some shoes...
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I bought a pair of shoes that don’t fit. They didn’t include a return slip in the package. They have no phone number. Each email I send requesting the label receives a response within 48 hours saying they are working on it with a smiley face. It’s been over a week and I’ve gotten nowhere.
I ordered a few items and never got a shipping confirmation. Then i received a package one day and they sent me someone elses item… i tried to contact them but they keep replying with automated responses and no help so i basically lost my money.
Update by user Dec 13, 2018 It took some time and several emails, but I was eventually sent a refund for the unshipped item. Original review posted by user Nov 13, 2018 Placed an order and I was missing an item. They no longer have a phone number so all communication is via email and with a...
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I’m trying to return some items but I didn’t receive an invoice when I received my delivery. Now I’m trying to return a few items and don’t have proof of all the purchases. I need someone from wet seal to send me a receipt of my purchases
