I had 2 bad experiences with your flight while trying to get home from England. The first time I had gotten to the airport 45 minutes before my flight took off, but the gates were closed already and your staff was very rude. Then after talking to someone I was able to rebook my flight for 3...
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Landed in calgary from firebag just before 10pm. Sat on tarmac for an hour. Missed connecting flight to saskatoon. Offered 0 hotels or options besides moving my flight to 12 hours later and telling me to sit in the terminal. Nothing says absolutely piss poor customer service and disregard foe their customers like refusing to take any...
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I missed my flight due to an unorganized gate departing for flight qmidil friday aug 20th. The agent was rushing people through and was very short and rude to me. Would not help me, and actually insulted me. It’s my first awful experience with westjet. I didn’t get my checked bag back and have been waiting with...
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Westjet does not recognize my reservation code number, tried calling several times to talk with customer service at Westjet …no luck . Tried the Westjet call back service no success either…I cannot cancel this flight therefore no refund. Had to call Visa and issue a fraudulent charge. What terrible customer service will not be booking with Westjet...
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I’ve been trying to add my pet to my flight for 7 days. On hold for 6.5+ hours without success. Callback scheduled for this at 9:45 am & the call came through &I did what was asked and pressed “1”. Did not recognize my 1 & asked me a second time before hanging up on me. There...
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Fraud
Product not delivered on time! I ordered the product a week ago, call back this morning to make sure that the delivery will take place tomorrow, as promised, yes, there will be... In the afternoon there will be an SMS that the product will not be tomorrow! Being only after 7! Days. Call that about the case, only now the manufacturer has announced that the product is delayed... Do not believe! Real lie, I'm sure it was known in the morning, as well as a week ago, when the order was paid, only such is their strategy, to take the money faster, but do not get stuck on the product at some point. Please return the money... within 30 days! Seriously?! And it's not a scam!?
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