Hi I spoke to agent Jason agent number he said is 12825. I asked to speak to a supervisor and he denied me speaking to any body other than him. It sounded like he was swipering the whole time said he was going to end the call he was extremely rude no type of customer service. When...
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Wouldn’t let me nor my sister board a flight because we were “late” as there was still almost an hour until departure, I was told I wouldn’t be able to make it through security (as it take 2 minutes to go through security). The plane was still on the ground when I had to leave the airport(Kelowna...
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According to Canadian Human rights Service dogs do not have to be formally trained or tested to be a service dog. They just need to be well trained and perform a job for the handler and have a Dr letter saying you require one. West jet is saying that due to our dogs being self trained they...
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Hello, I’m writing in today to voice my concerns about about several aspects of my recent experience with WestJet. My family and I flew to and from New Brunswick and Alberta this week for a funeral. Right off the bat, getting through to anyone to book bereavement flights was a ridiculously long and frustrating process. We waited...
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I had an unpleasant experience yesterday morning August 3rd 2021 at WestJet from Winnipeg to Toronto. We got to the check -in point and was greatly delayed while attending to another guest for a long time, eventually it got to our turn but the customer service was asking questions that I believe they should have detailed and...
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Fraud
Product not delivered on time! I ordered the product a week ago, call back this morning to make sure that the delivery will take place tomorrow, as promised, yes, there will be... In the afternoon there will be an SMS that the product will not be tomorrow! Being only after 7! Days. Call that about the case, only now the manufacturer has announced that the product is delayed... Do not believe! Real lie, I'm sure it was known in the morning, as well as a week ago, when the order was paid, only such is their strategy, to take the money faster, but do not get stuck on the product at some point. Please return the money... within 30 days! Seriously?! And it's not a scam!?
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