More Contact Info

Toll-Free Number:

(800) 544-8021

Customer Service:

(800) 822-8987

General Info:

(800) 521-0171

Question about Lease-end Services

Sales/ Reservations:

(800) 428-4034

Volkswagen Credit

Technical Support:

(800) 411-6688

24-Hour Roadside Assistance

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00 am – 9:00 pm EST

Additional Addresses:

Volkswagen Chattanooga

Assembly Plant

7351 Volkswagen Drive,

Chattanooga, TN 37416, US

Customer Relations and

After Sales Support Center

3800 Hamlin Road,

Auburn Hills, MI 48326, US

Volkswagen of America, Inc.

Attn: Campaign Reimbursement

3800 Hamlin Rd, Auburn Hills, MI 48326

Volkswagen Credit

PO Box 3, Hillsboro,

OR 97123-0003, US

Volkswagen Credit

PO Box 5215 Carol Stream,

IL 60197-5215, US

VW 24-Hour Roadside Assistance

P.O. Box 9145 Medford,

Massachusetts 02155, US

Volkswagen Customer CARE

3800 Hamlin Road

Auburn Hills, MI 48326-2829, US

500 Clipper Dr, Belmont,

California 94002, US

Company Address

Volkswagen of America, Inc.

2200 Ferdinand Porsche Drive

Herndon,

United States

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Complaints & Reviews — Volkswagen Of America

25 Jun, 2021

Brake Problem at 11K Miles, VW not warrantying.

My vehicle is a 2020 Tiguan SEL with only 11K miles on it. The front rotors make noise and wobble when I brake. Dealership said I needed new ones and VW nor the Dealer warranty brakes past 1 year or 12K miles, even though everything else is 3 year/36K or more. I called VW and dealer and... Read more ➤

Auto

22 Jun, 2021

Problem at Dealership

Haselwood Volkswagen has shown a total lack of professionalism. They do not return your phone calls in any information that we’ve had to get concerning my daughter’s car has been due to us making phone calls to inquire about the status of the repairs. It doesn’t appear that their mechanics have any idea what they’re doing they... Read more ➤

Auto

18 Jun, 2021

To thank my VW Advocate Danielle

I was having major engine issues that should have never happened. I took care of my Tiguan as prescribed and to the letter. Now at 29000 miles my engine failed. The dealership did not seem to understand my concerns. I contacted Ms. Danielle and she became my advocate. Immediately She made my voice heard and suddenly there... Read more ➤

Auto

27 May, 2021

Auto Show Coupon

I spoke to a representative who did not have a number to refer me to. I visited the Volkswagen booth at the Twin Cities Auto Show, and after checking out a vehicle, the representative promised to email me a $500 coupon towards the purchase of a new vehicle. There must have been a typo in the email... Read more ➤

Auto

19 May, 2021