More Contact Info

Toll-Free Number:

(888) 999-2321

Customer Service:

(800) 282-1376

Outside of Canada

+1 416 348 1892

Other Info

Other Info (opening hours):

Hours:

Monday – Saturday: 9:00am – 9:00pm

Sunday: 10:00am – 7:00pm

Company Address

Virgin Mobile Canada

112 Kent Street, Place De Ville Tower B 3rd Floor

Ottawa,

Canada

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Virgin Mobile Canada , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Virgin Mobile Canada

30 Jul, 2021

Regarding my services

Hi this is Abhinav I am extremely sorry about not being able to pay the bill until now and I would like to restart my service today as I have paid my outstanding bill please tell me a way in which I can restart it.

Telecommunications

27 Jul, 2021

*** company.

Disputing a bill of almost $700 on over data usage charges. Account in my name, credit card in my name, never contacted me about over usage. User’s recommendation: Stay away from Virgin, terrible customer service.

Telecommunications

26 Jul, 2021

Use my credit in Virgin Mobile to pay my Cell phone bill

Hello, I would like to ask you how I can use my current credit at Virgin Mobile to pay my current bill. I can not find this information on the app or the website. Thanks.

Telecommunications

15 Jun, 2021

Complaint and mobile services

Contract for 24 months, price change after 10 months look like virgin mobile can brake Contract but customers not User’s recommendation: Virgin mobile not honest company.

Telecommunications

9 Jun, 2021

Phone keep loosing your network. Is my bill due or what

AtennoNot Not sure why I call your service help line .be bettered to call Santa probably get better service.

Telecommunications

Most Reviewed

27 Apr, 2021

"Cold oder in very late charge $70 for horrible food haven’t been reimbursed since then over a week been waiting on a phone call and y’all end of the damn telephone number wrong the phone number is 470"