More Contact Info

Toll-Free Number:

(800) 442-2706

Customer Service:

(800) 243-4066

Other Info

Other Info (opening hours):

Mon – Fri 9:00 am – 5:00 pm EST

Travel Gear returns must be sent to:

Victorinox Travel Gear

Attn: Online Returns – RA#

13890 Corporate Woods Trail Bridgeton, MO 63044 U.S.

Company Address

Victorinox Swiss Army Inc.

7 Victoria Drive

Monroe,

United States

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Complaints & Reviews — Victorinox Swiss Army

31 Oct, 2020

Error message received when trying to place order

Weekend. Left message. Please call Monday. 760-586-**** John

Luggage

10 Sep, 2020

Pricing Issue

I contacted Victorinex because I found the identical knife that I ordered from them and paid $44 on Amazon for $31.99 and asked them for the difference. Their response to me was they dont do price match and if I dont want to keep the knives I can return them. They have absolutely no customer service and... Read more➤

Luggage

9 Oct, 2016

Will not honor lifetime warenty

I sent my swiss army knife to be repaired, they advertise lifetime warenty. repair or replace, they sent me letter stating my knife was vintage / or disconued , and only a 30% discount on a new knife my order number0000060181-1, they are not doing repair/replace. AVOID THIS RIPPOFF JOINT , please avoid this rippoff joint, their... Read more➤

Luggage

Most Reviewed

20 Apr, 2021

"Can not anyone on the phone line haven’t received my order it’s been a month n half this is a joke but taking money out my account"