Good day, My sisters daughter bought tickets from you for her mothers 60 ht birthday. You did deduct the money from her credit card account and the bank confirmed you did not refund her, then you cancel the tickets. She also purchased plain tickets for her mother – in South African rand, the amount you deducted is...
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I sold a concert ticket at original price as my friend could not go to the event with me. The buyer claimed that the ticket was invalid because it’s not under the buyer name. However, I went to the concert and know that there was NO ID check at any point. Yet viagogo penalized me for that...
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So I bought my tickets and then right away got an email saying it’s cancelled and that my card WAS NOT charged. Of course it’s now on hold and I can’t contact them because there are no channels whatsoever so simple requests like to release the floating transaction or to provide me with void slip or cancel...
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On the 9 February 2019 I booked and paid for two(2) tickets to see Tom Jones at Vivary Park Taunton. After checking availability I booked two seating with good visability which was confirmed. Unfortunately, I cannot find the confirmation of this. Nothing more was heard until nearer the 14 July when I was informed my tickets would...
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I’ve bought a ticket for a WImbledon game on the 8th of July, but received tickets for the match on the 2nd of July. ] I’ve oppened an issue on the website, and Viagogo offered me a PARTIAL refund to solve my problem, but I want the right tickets, not a refund. I tried to contact Viagogo,...
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