More Contact Info

Toll-Free Number:

(877) 804-5535

Customer Service:

(336) 822-8888

Claims:

(800) 776-7986

Fax:

(336) 822-8014

Company Address

Universal Furniture

101 South Hamilton Street

High Point,

United States

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Complaints & Reviews — Universal Furniture

29 Jul, 2021

Lead time and customer service

Ordered a bedroom set 11 months ago, 2 pieces were received and our king size bed has not showed up, we have been lied to on numerous occasions, and cannot get an answer as to when it will show up, manager was suppose to call and never did. User’s recommendation: if you need product, go elsewhere ……

Furniture and Decor

5 Jul, 2021

Very unhappy with my chair and the response from the Universal rep and the store owner who sold me the chair.

The leather is pulling apart on the arms where it is nailed, the foam is coming out and the leather is wearing off. I was not told this chair is made of bonded leather, I was told it is leather. I was clearly sold an inferior product and my complaints have been denied and rejected. The Universal... Read more➤

Furniture and Decor

Most Reviewed

28 Jul, 2021

"I call them to cancel my membership but they didn’t n still charging me for membership"