On 08-05-19 at about 0809 salesck25918165 was discuss with call center Rep. Daysi concerning the motor not working on recliner. She was rude and refuse to transfer to a Supv to file complaint about warranty and her behavior. 2 1/2hr of being on phone with Jeanette, Aneca, Jam& Iglin, they refuse my warranty and very unprofessional would...
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DO NOT waste money on this bogus warranty. It is not useful at all. I spend more time calling them than I ever did for studying and working. They will try their best to not give you warranty benefits. They authorized full replacement for the dresser but the store does not carry similar dresser at all so...
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I fill out a claim on Jun 6th 2019. This clam (C2185620) was regarding my white leather sofa that got wine stain. I bought this warranty because they told me if they were not able to remove a stain, they even replace the part. However, They only sent me a $5 kit to remove the stain. It...
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BEWARE, stay away from this company as well as buying the plan from Macy’s They have been giving me the run around, you can never speak to anyone and then they close your file and say you filed it after the warranty expired or they do not even respond to your claim and then when you complain...
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placed numerous inquiries about my recliner not working. 1st claim started in january 2019. still not fixed, haven’t heard a thing. WILL NEVER EVER buy a “worry no more” warranty again. terrible terrible company! buyer beware! company online never answers questions, promises they’ll be there, states will take 4/8 WEEKS to get part! still waiting, then says...
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