More Contact Info

Toll-Free Number:

(800) 872-6468

Customer Service:

Coin Images

(202) 354-7227

Disclosure Officer

(202) 354-6788

Employee Verification

(304) 480-8276

Mutilated Coin Redemption

(215) 408-0203

Office of Licensing

(202) 354-7350

TTY

(888) 321-6468

Business Customer Service:

(202) 354-7462

Bulk Purchase Program

(202) 354-6829

Bullion Program

(202) 354-7820

Contracting/Vendor

Headquarters:

(202) 354-7260

Jobs/ Career:

(202) 354-7855

Careers/Internships

Legal:

(202) 354-7600

Freedom of Information Act

(202) 354-7770

Legislative and Intergovernmental Affairs

Media:

(202) 354-7222

Press Inquiries

Sales/ Reservations:

(202) 354-6800

Sales Counter

Fax:

+1 (972) 421-9801

Other Info

Other Info (opening hours):

Additional Contact Number:
69776 – text “STOP”- Opt-out of Marketing Emails
39726 – text “STOP SHIPMENT NOTIFICATIONS” – Opt-out of Marketing Emails

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (ET)

Locations:
Customer Service Center
1201 Elm St., Ste. 3000
Dallas, TX 75270, USA

Returns
4638 E Shelby Dr. Ste. 104
Memphis, TN 38118, USA

Company Address

United States Mint

801 9th Street, N.W.

Washington ,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with United States Mint , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — United States Mint

7 Apr, 2021

Order was not filled, shorted one item

I had ordered 2 George and Barbara coin set but only received 1 set. Have been waiting over 2 months for a replacement or refund. I keep getting the runaround that they are running behind because of the coronavirus and customer support will get back to me as soon as they can. It was supposed to have... Read more➤

Governmental Organizations and Politics

12 Mar, 2021

The way they treat the loyal customers

I have been buying coins from the US mint for many years..The last two years has been terrible I go to there web site sign in order the coin add it to my bag then it says my account is not available or it is being processed then they lock me out of my account. You contact... Read more➤

Governmental Organizations and Politics

15 Dec, 2020

Unacceptable packaging *Lacking Quality Control

I purchased my first American 1oz. Gold Eagle from the mint expecting it to be packed securely in a tamperproof box secured inside with the usual styrofoam I received a large box with tape sealing only the top box cover. I could hear movement within as I grabbed the box. What I thought moving around inside the... Read more➤

Governmental Organizations and Politics

20 Nov, 2020

My experiences with the WWII eagle and the medal

By far, and I mean really, really far, the worst customer experience of my 65 years on this planet. I was one of the lucky customers that got an ASE. Your technology people MUST be fired and replaced by people who know what they are doing. You MUST get rid of Cloud Fare. The solution is to... Read more➤

Governmental Organizations and Politics

16 Nov, 2020

Product missing from order and terrible customer service

I had two products missing from my last order. I called customer service, and after being on hold for 40+ minutes someone finally answers the phone verifies my name and address and says that they need to look up my account. She puts me back on hold and that’s where I have been for another 20+ minutes.... Read more➤

Governmental Organizations and Politics