I am extremely and painfully disappointed with this service and your statement of "Sorry we are still waiting for the delivery, the delivery is expected next week" seems to not have any regret or sincerity. I am so so disappointed. What is you head office contact details please because I've also tried to call the number listed...
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Fraud, tariff plan
About a year ago Apt Telstra tariff plan for young people (previously there was no limit). From the moment of switching, the internet immediately became significantly worse - it is very slow (if before that there was only 3g everywhere, now it only creates h + or e). At first it seemed that maybe that was a temporary problem, but nothing has changed and improved. I feel cheated, and the quality of the Internet makes it very difficult and difficult to get actively involved in the study process (since I am a student). I am thinking more and more about switching to bits or AuMobile every day, but I have been a Telstra customer for a long time, so I haven't switched yet, but if nothing changes - Telstra will lose a reliable customer. I feel cheated and I've endured enough!
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