Complaints & Reviews — U.S Passports & International Travel

I had been on the phone for last 2 days to get my sons passport as it expires on 10 Aug and we are traveling on 13 Aug. The customer service after 2-3 hours of wait time is telling me that they are not able to help us and there are no appointments anywhere in the east... Read more➤

Good afternoon, On 6/01/2021 I received a letter from the National Passport Center, 201 International Dr., Portsmouth, NH detailing the reason my passport was not processed. My birth certificate did not have a seal. Previously I received an email that stated my application was received on June 5th. On June 11th, I overnighted my birth certificated to... Read more➤

I submitted my application for a passport on March 2nd through my local passport agency. After being told it would take approximately 6 weeks to get back, I sit here devastated more than 12 weeks later. The passport 'might' arrive the day of my departure which does me absolutely no good. There is no complaint department I... Read more➤

Theses suggestions by no means will get your passport faster, but it does help you to connect to an operator a bit easier. I've been calling 2-3 times a week for the last month in order to try an expedite my passport. It still does not have a batch number. Anyway, when calling the 1-877 number that... Read more➤

I want to know if we, as in the American People can form a class action lawsuit against the government passport agency for reimbursement for passports promised, but no gotten on time. I know there are a lot of us out there–personally I should have been on a plane by now on route to Jamaica for my... Read more➤