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Tutoroo is a complete scam. I wanted to inquire about a German tutor, to see if he’s available for two classes per week. Tutoroo’s website directed me to payment, so I selected two classes per week, and paid in advance. Then I was directed to the inquiry page. After being in touch with the tutor, the tutor...
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After my previous complain on 08 Oct 2019, Tutoroo reached me and acknowledged they are unable to find a tutor for me. They agreed to refund my first 120NZD two weeks payment. I agreed to receive payment to my Paypal account and provided proper email. Today 18 Nov 2019, i still get nothing! Previous claim: https://www.complaintsboard.com/tutoroo/unable-to-find-a-teacher-for-3-months-and-rejecting-refund-requests-c1177413
I have made repeated attempts to contact Tutoroo in an effort to remove all of my personal data from its website, however Tutoroo has not replied to any of my messages and will not respond to my WhatsApp calls. I have a legal right to govern the use of my personal data, however Tutoroo will not comply...
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I asked for a refund of my initial $60 sign up in April this year as a tutor was unable to be found in my area (incompatible time and I didn’t want to do online tuition as this hasn’t worked for me in the past). After noting my refund was going to be processed I waited the...
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After a poor experience with Tutoroo service, I requested a refund and was advised by Sofia (+[protected]) on 2:45pm AEST on the 18 June 2019 that a refund would be processed. Over 40 days and several follow ups later, I have not received the refund and I have not received any services. The reason I requested a...
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